![]() ![]() ![]() You are facing this issue now because Adobe is running a new validation program under this, we validate the serial number and check the software whether it's properly licensed or not. You might have been using this serial number for the last couple of years. I read on the forum that Adobe helped in this situation and has the ability to activate/fix the serial number which is legal, why is the chat worker refusing to help me? Why is the company so unreliable and did not call as promised? If the problem is not solved, I will never buy any product from this company again, at the moment I am very disappointed, I even feel cheated by Adobe.Įarlier Adobe was not aware of this counterfeit issue, so even those invalid serial keys were able to register and use it without any interruption, but after Adobe noticed this issue all those invalid serial keys were flagged out. I can't believe how Adobe treats its customers. The chat agent told me that CS6 is not supported and nothing can be done, I said I don't need CS6 update and install support, I just expect my serial number to still work as I have RETAIL version - lifetime license. I don't need newer versions, CS6 is enough for me. ![]() Of course I do not agree to this because I paid a lot of money for the legal version of CS6 so as not to use pirated software. Of course no one has called yet so I contacted Adobe via chat again and after a long chat I got the information that CS6 is no longer supported and all they can do is offer me to buy a new subscription. After chat with agent he confirmed that my CS6 and serial number is Ok and he referred me to Adobe technical support, I'm supposed to wait for a phone call. Of course my Premium Product is registered on Adobe Id and there is my serial number on the list. I have legal purchased license, I jave Adobe paper document with License and serial number for Adobe Creative Suite 6 Production Premium English license and after new Windows 10 install (fresh install) I have message that my serial number is not valid or revoked. ![]()
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